The cisco unified ip phone 7942g is a fullfeatured ip phone with speakerphone and handset designed for wideband audio. This article will walk users through the process of troubleshooting a cisco 7942 or 7962 vpn enabled phone. This pdf user guide demonstrates the basic calling features of the cisco unified ip phone. Quick reference for for cisco unified ip phone 7962g, 7942g, 7961g, 7961gge, 7941g, and 7941gge created date. Cisco 7942 manual will help you solve any operational problems you are having with your new ip phone. The cisco cp7942g features 2 10100 poe ports and hd voice. Cisco ip phone 7821, 7841, and 7861 user guide for cisco. In order to assist in troubleshooting phone incidents, the imt support desk may ask you to provide the mac address and ip address of your cisco phone. The 7942g has two lines and the 7962g has six lines. Apr 06, 2014 configure cisco ip phones with asterisk using sip, en, 20091216 how to load sip or sccp on a cisco 7940 7960 7941 7961 ip phone, en, 20110216. Headset for cisco 7940, 7942, 7945 ip phone cisco headsets. Using lcd icons, page 32 tips, page 32 accessing online help, page 31 accessing online help the cisco ip phone 79407960 includes online help for the cisco ip phone 79407960 phone keys and functions.
Common phone tasks, icons, and buttons of cisco 7800 and 8800. Your phone displays icons to help you determine the call and line state whether the call is on hold, ringing, connected, and so on. Configuration for cisco ip phone 7942 solutions experts. How to reset cisco 7940 7960 ip phone to factory defaults. Nov 22, 2011 at my new job, i was tasked to integrate cisco unity connection 8. Fullfeatured ip phone with speakerphone and handset designed for wideband audio. Delivering voicemail to email as attachments with cisco. Please note the 7942 and 7962 are identical aside from the 4 additional line buttons on the front. Your phone displays icons to help you determine the call and line state. Press the settings key above the volume key, to the right select model information the mac address is displayed. But the phone still prompted unprovisioned anything i am missing.
Cisco unified ip phone 7962g and 7942g for cisco unified communications manager 7. I have a cisco 7942 ip phone, and theres an rj12 aux port on the bottom. Supported only for the cisco unified ip phone 7942g, and 7962g. Cisco 8841 voip phone power supply not included cisco cp8865 ip phone. The encryption icon is also displayed when a cisco unified ip phone is configured as. Finding the ip address and mac address of a cisco ip. However, it return with load authentication failed p0s381200 while downloading p0s381200. Configure cisco ip phones with asterisk using sip, en, 20091216 how to load sip or sccp on a cisco 7940 7960 7941 7961 ip phone, en, 20110216. To locate the mac address on your cisco ip phone, look at the back of the phone at the sticker on the bottom right. The 7942 and 7945 phones have two line buttons and. On a computer running windows xp, windows vista, windows 7, or apple mac os x.
The settings button is located at the bottom right corner of the standard cisco 79417942 phone. I have used another phone and try to load the p0s381200. Cisco unified ip phone 7962g and 7942g for cisco unified communications manager 6. The cisco 7942g ip phone refurb is a unified communications solution that combines voice, video, data and mobile applications into one device. Cisco ip phone cheat sheet walters state help desk. Phone lines line buttons speeddial numbers speeddial buttons the buttons illuminate to indicate phone line status. Determining the mac address for a cisco unified ip phone 2. Press the messages button on your cisco ip phone or dial 85555 and enter your pin 12345 when prompted. Physical description name description 1 line or speeddial button opens new line, speeddials phone number, or ends call.
I try add the 8841 sip phone to the cme with fasttrack mode. Once you are in your settings menu, you should be able to see the network configuration setting listed at number 2 of the menu. The cisco ip phone 79407960 includes several features to help you become familiar with it. Login to unity connection administration and navigate to system settings. Cisco 7962 phone is used to connect directly to the corporate ip telephony network. Cisco 7942 manual user guide for cisco 7942 ip phone users. The preferred wireless headsets of choice for cisco 7940 7940g, 7942 7945 ip phone is sennheiser epos wireless due to the build quality, the ehs and lifter accessories available some models and the amazing sound quality offered by sennheiser epos. You use the buttons just below the screen to navigate through the menu items. The 7942 and 7945 phones have two line buttons and 2. If you have more than one phone, it will be specified by device type and mac address. This guide provides phone operating instructions, and feature descriptions for the cisco unified ip phone multiline models 7942g and 7962g. Cisco ip phone 8841, 8851, and 8861 user guide for cisco unified communications manager 10.
Login to unity connection administration and navigate to system settings smtp configuration smart host. A headset icon in the phone screen header line indicates that the headset is the. Cisco unified ip phone 7962, 7961, 7942 and 7941 quick reference for cisco unified cm 8. The way to get the cisco phone to work with voip is to load the sip firmware into the phone and then configure the extension.
For cisco unified ip phones 7942, 7945, 7962, 7965, and 7975 add. The cisco 7962 model offers six lines or speed dial buttons, the 7942 model offers two. Converting cisco 796141 ip phone from dhcp to static ip. Tip when you have one or more new voice mail messages, the red light on your phones handset remains lit. Cisco ip phone 7942 w asterisk hodlmosers hard and. Press the settings key above the volume key, to the right. I understand that these are typically used to connect sidecars and wireless headset units, but i cant find any data on the port itself.
At my new job, i was tasked to integrate cisco unity connection 8. It has two programmable backlit linefeature buttons and four interactive soft keys that guide you through all call features and. Cisco 7962 manual user guide for cisco 7962 ip phone users. From a couple posts i read, it appears to be a serial port, but theres no data on how to interact with it. Your phone needs to be able to get an ip address from a dhcp server and the dhcp response to the phone should include the ip address of the tftp server that has a copy of the phones firmware files. To find the ip address of a cisco 79xx series ip phone. Cisco 7942 7962 voicemailcall handling quickstart guide. Please note that these are the instructions for cisco ip phone models. The setup will most likely be done by your corporate system administrator. To launch the assistant console, click the desktop icon or choose. Cisco 7940 series unified ip voip phone cp7940g call manager required renewed cisco spa303g1 3 line ip phone with display and pc port.
Cisco ip phone 8841, 8851, and 8861 user guide for cisco. Hostname of cisco ip phone 7960 i understand what you are saying but at the current time i do not see anyway to change the hostname. Cisco 7942 quick reference manual pdf download manualslib. Sep 07, 2014 your phone needs to be able to get an ip address from a dhcp server and the dhcp response to the phone should include the ip address of the tftp server that has a copy of the phones firmware files. Your cisco ip phone now shares a network connection with your computer. Cisco 7942 7962 voicemailcall handling quickstart guide below are images for reference in this document. The cisco ip phone 7962 has six line or speed dial buttons and the 7942 has two. Since i cant found any reference about the 8841 fasttrack configuration.
Available as 1 and 2 ear versions some models and backed by a 2 year repair or replace. This is a problem because one phone extension 4 is damaged and was swapped o. Cisco unified ip phone 7962g and 7942g phone guide for cisco unified communications manager 6. Unique media access control mac address of the phone. The following instructions will guide you through the process of obtaining this information. The cisco 79xx ip phone series support 2 protocols. In order to perform a factory reset of a phone if the password is set, complete these steps. Cisco unified ip phone 7941g, 7941gge, 7942g, 7961g. What type of maintaince are you doing that you need a different hostname. Finding the ip address and mac address of a cisco ip phone. Configuration information, such as host name, domain name, ip address, mac. Cisco unified ip phone 7962g and 7942g administration guide for. Go to view the current ip and then jot down the ip address.
It is intended to meet the needs of needs of transactiontype workers with significant phone traffic. Cisco unified ip phones 7942g and 7962g user guide for. Using the cisco ip phone 79407960 welcome to webhost. Cisco unified communications manager features and services. Cisco unified ip phone mac address determination 42. It functionality is similar to a digital business phone which allows you to receive and make calls and provides access to such. Cisco cp88453pcck9, 5 line, multiplatform ip video phone. This article will show you the most common tasks, icons and buttons on your cisco 7800 and 8800 series ip phones with multiplatform.
Cisco unified ip phone 7962g and 7942g phone guide and quick. Using the cisco ip phone 79407960 university of illinois. About the cisco unified ip phone 7942g cisco 7942g ip phone features. Cisco unified ip phone 7900 series elearning tutorials xiv. Unplug the power cable from the phone, and then plug in the cable again. So get the ip address of the phone then setup a dns entry called phone1 then you could ping the phone by that instead of using sepmac address. Its two ethernet ports offer fast network connection as well as providing power over ethernet through an rj45 interface. You can always map a another name to the device using dns. Cisco unified ip phone 7942g is a fullfeatured ip phone with speakerphone and handset designed for wideband audio.
Information systems cisco 79407942 ip phone quick reference. Cisco 7962 manual user guide for cisco 7962 ip phone users, cisco 7942g 7962g manuals. Option 150 is the dhcp option that tells the phone where the tftp server lives. Mar 02, 2018 cisco unified ip phone phone overview. Luckily, cisco makes it easy to configure unity connection to send voice mails as attachments. The cisco cp7942g is a 2 line voip phone which can be used for sip or sccp voip communications. Cisco unified ip phone 7941g, 7941gge, 7942g, 7961g, 7961g. Step 1 how to reset cisco 7940 7960 ip phone to factory defaults in order to perform a factory reset of a phone if the password is set, complete these steps. Cisco merges video, mobile and data apps of cisco ip phone 7942 troubleshooting with mobile and set networks, and sending rich association over government organization and institutional workspaces. Page 3 overview of cisco 79427962 ip phone line or speed dial buttons opens a new line, speed dials the number on the lcd screen or ends a call. Enter the provider url configuration file address that you copied when you added the phone to the extension. It has two programmable backlit linefeature buttons and four interactive soft keys that. After you enter the number, an animated phone icon with a flashing right. Cisco ip phone 7821, 7841, and 7861 user guide for cisco unified communications manager 10.
Reset the 7940 and 7960 ip phones to the factory default. Accessing cisco unified ip phone 7900 series elearning tutorials 2. Page 3 overview of cisco 7942 7962 ip phone line or speed dial buttons opens a new line, speed dials the number on the lcd screen or ends a call. Cisco unified ip phone 7962g and 7942g phone guide and. When making such an investment, it is wise to take the time up front to consider if there are any peripheral accessories that you will need to help your company see the maximum benefits from your cisco phone installation. Cisco ip phones are a smart investment for just about any business. This document will describe how to get a cisco 7940 with sccp skinny protocol, convert it to sip and get it to work with 3cx phone system. For a full guide on how to configure the phone including its configuration file read configure cisco 7940 7960 ip phones for 3cx phone system. Locating a cisco phone mac address and ip address support.
Lcd display time, date, phone number, caller id, linecall status, soft key tabs and future graphics. Cisco ip phones 79xx series sipvoip firmware files uk. To place and answer calls using the headset, plus the approved headset into the back of the phone base and press headset. Jan 23, 2020 the settings button is located at the bottom right corner of the standard cisco 7941 7942 phone however, it may be located in a different area if you are using a different phone. Goal the purpose of this article is to help users understand how to troubleshoot a cisco 7942 or 7962 vpn enabled phone and educate on how these phones are configured and connect. Quick refrence cisco ip 7942 series concordia university. Cisco unified ip phone 7942g phone systems, phones.
You can use the headset with all cisco ip phone 79607942 features. Its two ethernet ports offer fast network connection as well as providing power over ethernet through an rj45 interface this complete ip phone allows you establish a voice connenction through the same data network as your pcmac as well as through a. Delivering voicemail to email as attachments with cisco unity. Cisco unified ip phone 7941g, 7941gge, 7942g, 7961g, 7961gge, and. How can i editaddremove speed dial assignements thru cli the cisco ip phones are 7941,7942,7962 the phone system is 2911 router, if you could let me know how can i cehck the version i can try. The 9742 model comes with an integrated feature that provides voice communication over an ip network.